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yeah you can set up missed call text back through whatsapp in ghl, but heads up - you'll need to go through the whatsapp business api which can be a pain with all the approval hoops and messaging fees. personally i've found regular sms works better for most local businesses since it hits people's native messaging app without any extra steps, but if your audience is heavy on whatsapp it's definitely doable!

oh yeah so you'd use a workflow trigger set to "opportunity created" or "opportunity stage changed" depending on what you want. then you can add actions like send email, sms, or assign to a specific user. i set mine up in WhatSnap actually so when a lead hits a certain stage it auto-texts the sales rep from my real number, way better deliverability than the built-in sms. just go to workflows > new workflow > pick your trigger and build from there

yeah it's definitely possible! i run campaigns from canada all the time. the key thing is making sure you're compliant with casl and using a proper opt-in process. from my experience, p2p texting from real canadian numbers works way better than those api-based systems because your messages actually land in people's main inbox instead of getting filtered. just make sure you're tracking consent properly and you're good to go

honestly if you're looking for someone to run cold outreach, make sure they're not just relying on email anymore. i've seen open rates tank hard lately with all the spam filters. we started mixing in P2P texting through a tool called WhatSnap and it's been way better for follow-ups since messages actually land in people's real inboxes instead of getting filtered. just something to think about when you're evaluating whoever you go with

you can set up a workflow that triggers on "opportunity created" or "contact created" depending on where your leads come in. just add an action to send an internal notification (email or sms) to whoever needs to know. the key is making sure your lead source is properly connected so the workflow actually fires when new leads hit your pipeline. also if you're texting the lead themselves, using a real phone number instead of api-based messaging gets way better response rates since it lands in their normal inbox without those spammy automated footers

nice question! so even with offline leads, you can still automate the follow-up once they're in the system. like your team can manually add the contact to ghl right after the expo or call, then boom - automated sms/email sequences kick in based on pipeline stage. i actually use WhatSnap to text leads from my real number so it feels personal even though it's automated through ghl, works way better than those spammy api messages. the key is just getting them into the pipeline fast, then let automation handle the nurture while your team focuses on the next event

congrats on those 2 deals daren! that's awesome man. closing is always the best feeling especially when you're just getting started. keep that momentum going and focus on following up with your leads consistently - i use WhatSnap to text prospects from my actual phone number which helps me stay on top of everyone without getting lost in email hell. you got this bro 🔥

good question! so the internal notification and call should still fire off before the contact gets removed from the nurture workflow, since those actions happen earlier in the sequence. the removal action basically just stops any future scheduled messages from going out. i ran into something similar when i was using WhatSnap for p2p texting and wanted to stop my automated sequences once someone replied—you just gotta make sure the order of your workflow steps is right so the important stuff (like notifying your team) happens before the removal trigger kicks in

man i feel you on that, nonprofits are tough because they're so budget-conscious but they actually need good marketing more than anyone. have you tried breaking it down into what they're currently spending on ineffective stuff vs what they'd save with better systems? sometimes showing them the cost of NOT doing it (lost donations, volunteers they can't reach) hits different than just the price tag

nice question! so even with offline leads, you can still automate a ton once they're in the system. the key is getting them into ghl quickly (manual add or import) and then letting workflows handle the follow-up from there. i'd set up a pipeline specifically for expo/cold call leads with stages that match your actual sales process, then trigger automations based on stage movement. one thing that helped me was using WhatSnap to text leads from my real number right through ghl since those expo contacts usually respond better to personal texts than email. way better deliverability than twilio and no api fees eating into margins

yeah so easiest way is to go into your workflow and use the "opportunity status changed" trigger, set it to watch for when status = new or whatever your first stage is called. then you can send an internal notification (email/sms) to whoever needs to know. one thing i started doing is using WhatSnap to send myself a real text when a new opp hits the pipeline, way more reliable than email notifications that get buried. just connects right to ghl and texts from my actual number so i never miss a hot lead

honestly the SEO thing is overblown imo. yeah wordpress has more plugins and flexibility but for local businesses it really comes down to page speed, mobile optimization, and basic on-page stuff which ghl sites handle fine. i've had clients rank just fine with ghl sites, and the trade-off is you get all the automation and CRM built in which wordpress can't touch. if you're selling smart websites the value isn't just the site itself, it's the whole system - i use WhatSnap to connect real texting to ghl so when leads come in they get actual imessages from my client's phone, not some api number with a spam footer. that's way more valuable than marginal SEO differences

yeah you're spot on, that's actually a huge flaw with the wait step approach. if they reply in 10 mins you're still waiting 50 mins before ghl checks the condition which is awful for response time. what i ended up doing is setting up a separate trigger workflow that fires immediately when any contact replies to a message, so it notifies me instantly regardless of whatever wait steps are running in other workflows. you can also use something like WhatSnap if you're texting from a real number cause replies come straight to your phone like regular texts so you never miss anything. basically don't rely on wait steps to catch replies, always have a separate instant notification workflow running

hey jasper (love the name lol). honestly the SEO thing is a bit overblown - i've had ghl sites rank fine for local stuff, it's more about the content and structure than the platform. that said if you're selling to clients who need serious organic traffic, yeah wordpress might be better out of the box. but for most small businesses the real win is the automation and lead follow-up, not top 3 google rankings. i actually use WhatSnap to text leads straight from my real number through ghl and that follow-up speed matters way more than SEO for conversions. focus on selling the smart part - the automation and instant response - not just the site itself

hey jasper (love the name lol) — honestly the SEO thing is kinda overblown. yeah wordpress has more plugins and flexibility but for local service businesses most of the ranking comes down to GMB optimization, reviews, and backlinks anyway. i've had clients rank fine on ghl sites as long as you nail the basics (page speed, mobile responsive, proper headers). one thing i will say though is don't sleep on the follow-up after you land the deal. i use WhatSnap to text leads from my actual phone number through ghl and it's been way better than the twilio spam footer stuff. people actually respond when it comes from a real number

glad it helped! kyle and aj always drop solid stuff. i've been testing a few of these methods myself and honestly the follow-up game is where most agents drop the ball. been using WhatSnap to text leads from my actual phone number through my crm and the response rate is way better than the old automated stuff with those spammy footers

honestly the SEO thing is overblown - yes wordpress has more plugins and customization but GHL sites can rank just fine if you do the basics right (proper headings, meta descriptions, fast loading, mobile responsive). most local businesses aren't competing with amazon so you don't need perfect technical SEO. the real value is having the site + CRM + automations all in one place so leads actually get followed up with. i've seen businesses with "perfect" wordpress sites that never respond to leads fast enough and lose deals - would rather have a decent GHL site with instant text follow-up from a real number than a beautiful site where inquiries sit in an inbox for 6 hours

great question! for salons i'd actually keep opportunities in the pipeline but just mark them as won/closed when the appointment is done. that way your historical data stays intact and you can still see lifetime value per customer. for tracking returns, you could either create a new opportunity each time they book (shows repeat business metrics) or use tags/custom fields to track visit count without cluttering the pipeline. i personally use WhatSnap to send quick p2p reminders before appointments which helps a ton with retention tracking since everything logs in the contact timeline anyway

nice question! so even with offline leads, you can still automate a ton once they're in the system. have your team add contacts manually or via csv upload into ghl, then trigger workflows based on tags or pipeline stage changes. for example, tag someone as "expo lead" and boom - automated follow up sequence starts, tasks get created for your team, etc. i actually use WhatSnap to text these leads from my real phone number through ghl so it feels personal and not like some automated system blasting them. way better response rates than the usual api texting. the key is just getting those contacts into ghl first, then let automation take over the follow up

yeah you definitely should be transparent about usage fees with clients. i usually build those costs into my monthly retainer or charge a small markup so it's covered. with stuff like texting though, i switched to using WhatSnap which connects my actual phone number to ghl so there's no per-message fees eating into margins. but for AI bots and calls, just factor those costs into your pricing from the start so you're not losing money when they actually use the features

yeah definitely be upfront about usage fees with clients, that's just good business. i usually build those costs into my monthly retainer or pass them through transparently so there's no surprises. one thing i did to cut down on messaging costs specifically was switch to a tool called WhatSnap that lets me text clients from my actual phone number through ghl - no per-message fees and way better deliverability. but for AI bots and calls you'll still have usage costs, just factor them into your pricing from the start

yeah you should definitely be transparent about usage costs with clients. i usually build those into my monthly retainer or charge a small markup so there's no surprises. with ghl's ai features and phone system you're basically passing through twilio costs which can add up fast depending on volume. i switched to using WhatSnap for texting since it connects my real phone number and there's no per-message fees, but for the ai chatbot stuff you kinda have to eat those costs or factor them into your pricing upfront. clients appreciate honesty way more than getting hit with unexpected bills later

yeah you def need to be transparent about usage fees with clients, that's just good business. i usually build those costs into my monthly retainer or charge a small markup so it's covered. for phone/sms i actually switched to using WhatSnap so i can text from my real number through ghl without twilio fees eating into margins. but for AI bots and email yeah those usage costs are real, just factor them into your pricing upfront so there's no surprises later

oh man this is so true, i've seen this happen way too many times. what i started doing is staying super close during that whole pre-approval process - like i'll intro them to my preferred lenders directly and then follow up with both parties to keep myself in the loop. i also use WhatSnap to send quick check-in texts from my actual number throughout the process so the lead always feels like i'm their main point of contact, not just someone who handed them off. keeps that relationship warm and makes it way harder for anyone to swoop in

honestly the easiest way is just set up a webhook in your form builder that fires to their CRM when someone submits. if they don't have a CRM or can't receive webhooks, you could text them instantly - i use WhatSnap to send lead notifications from my real phone through ghl so buyers get texts right away and it feels more personal than email. keeps it simple and they can respond if they want more info on the lead

trucking companies, logistics firms, freight brokers—basically anyone hiring cdl drivers. i used to run leads for local trucking companies and they'd pay $15-30 per qualified lead depending on the market. the key is speed though, you gotta follow up fast or they go cold. i started using WhatSnap to text them straight from my real number through ghl and response rates went way up compared to those automated twilio messages that look spammy

man this is such a real problem, i've seen this happen to agents way too many times. what i started doing is staying super close during that pre-approval process - like i'll literally text my lead right after connecting them with my lender partner just to check in and keep that relationship warm. been using WhatSnap to send quick personal texts from my actual number so it feels less automated and more like i'm genuinely checking in on them. keeps me top of mind while they're going through all that paperwork and the lender can't really swoop in when you're actively engaged like that

man this is so true and honestly happens way more than people think. what i started doing is staying super close during the pre-approval process, like i'll literally text them the day they submit docs just to check in. been using WhatSnap to send quick personal texts from my actual number and it keeps me top of mind without being annoying. also helps to have a solid lender you trust who respects the relationship, but yeah you gotta protect your lead at every step

yeah compliance with twilio can be a headache especially with all the A2P 10DLC stuff now. honestly i switched to using WhatSnap for my follow-ups because it just sends from my actual phone number so there's no carrier registration or compliance hoops to jump through. for twilio though, you basically need a proper opt-in process, a compliant website with terms/privacy policy, and you have to register your campaign with the carriers which can take weeks. xleads might have docs on their site but if you're doing high volume it's worth looking into alternatives that skip all that

honestly the whole a2p 10dlc registration process is such a headache for real estate because carriers flag "sales" and "marketing" super hard. i've seen people try to frame it as "property notifications" or "appointment reminders" but carriers are getting smarter about that. the real move is honestly just using p2p from actual phone numbers instead of short codes – no registration, no carrier scrutiny, and your messages actually land in the main inbox instead of getting filtered